Retail Price: This is what you pay for your item. Ztail partners with trusted retailers so you get the best price possible.

Resale Price: The actual amount, in $USD, that Ztail guarantees you will receive upon listing your item on eBay through the Ztail process and adhering to all Ztail Guarantee Terms and Conditions.

Ztail Price: The Ztail Price is how you own for less! With a guaranteed resale price, you can reduce the cost to own you favorite things.

Ztail Guarantee: This is Ztail's way of making sure you can feel comfortable with your purchase. Maybe you're a frequent upgrader? Always want to have the latest and greatest gadgets? What if you don't like it? Maybe you're trying a new product out and aren't sure about your purchase? Use Ztail to buy what you want and you're covered for up to one year

Guarantee Term: The duration that your Ztail Guarantee is honored by Ztail. The Ztail Term is 12 months from the date of purchase that shows in your MyZtail account.

Cost to Own: This is what it actually costs you to own your new product when you purchase with Ztail. Let's say you want a new iPod, but you're not sure about spending $180 to own it. With Ztail, you don't have to. You can buy it for $180, and get a Ztail Guarantee of $90. So your cost to own is only $90!

Ztail registered email: The email address you use to create your Ztail Account. This is the email address we will use to remit any payment not received through your RSVP sale.

"Good" Condition: Good Condition is defined as an item that is "fully functional, with normal visible wear and tear. The item must be shipped with substantially all components, original software installation disks, manuals, peripheral devices and all other accessories that originally shipped with the item at purchase."

eBay userID: This is your registered eBay userID. We need to make sure you have a valid userID in good standing in order to be able to offer you the Ztail Guarantee. Need one? Click here

Pending: Sorry, but this means your Ztail Guarantee is not ready to go. There are two reasons you might see this in your MyZtail account. 1) Your purchase has not been confirmed by out Authorized Partner. It can take up to 48 hours to confirm a purchase. 2) You have not validated an eBay userID through your MyZtail account.